Support Portal

How can we help you?

Browse common support topics, contact the team, or open Mission Control when you already have access.

Support topics

Use these categories to route your question. Detailed self-serve guides will be added as support content matures.

Getting Started

Setup help for first workspaces, team invitations, and role permissions.

Request getting started guides →

Account & Team

Questions about login, users, roles, and workspace access.

Request account management guides →

Billing & Token Budgets

Questions about plans, usage, model costs, and budget limits.

Request billing and token budget guides →

AI Configurations

Help configuring Hermes, OpenClaw, assistant instructions, and review rules.

Request AI configuration guides →

Troubleshooting

Help with execution errors, model timeouts, connector issues, and access problems.

Request troubleshooting guides →

Need direct assistance?

If you could not find an answer in the documentation, contact ClawOffice or open Mission Control if your account is active.

Talk to ClawOffice Open Mission Control